24/7 emergency repairs
24/7 Emergency Door & Shutter Repairs
Doors down? Shutter stuck? Call 07553 875589 — we make your site safe and get you trading again, day or night.
24/7 Emergency Support
Always there when you need us.
20+ 5 Star Reviews
Trusted by businesses across the region.
Experienced Engineers
Skilled, experienced, directly employed.
Compliant & Safe
All work meets current safety standards.
Regional Coverage
North Wales, Mid Wales & North West.
NW Automatic Doors runs a 24/7 emergency repair line for commercial doors, roller shutters and gates across North Wales. When a door fails your site is insecure and you cannot trade, so our in-house engineers aim to reach you the same day, make the door safe, then repair the fault on the spot wherever possible.
When to call the emergency line
- Shutter stuck down and you cannot open up
- Automatic door jammed open and the site is left insecure
- Door or shutter off its tracks or hanging unsafely
- Fire-exit or fire shutter that will not close or secure
- Gate or barrier failed and blocking access or deliveries
- Storm, vehicle impact or attempted break-in damage
What happens when you call
- Call 07553 875589 — talk to a real person, any hour, day or night
- We confirm the fault and dispatch the nearest in-house engineer
- We make the door safe and secure your premises first
- We repair on the spot, or make-safe and return quickly with parts
Why sites across North Wales call us first
Our engineers are employed in-house, not subcontracted, so the team that answers the phone is the team that turns up. We work on all major brands — including Record and Gilgen — and repairs are our priority, so emergencies go to the front of the queue. It is the kind of response that earns us a 5.0★ rating from 20+ Google reviews.
Answers
Frequently asked questions
Do you really answer 24/7?
Yes. Our emergency mobile, 07553 875589, is answered day and night, weekends and holidays included. Out-of-hours failures — a shutter stuck down at close, a door jammed open overnight — are exactly what the line exists for, so call the moment it happens and you will reach a real person, not a machine.
How fast will you get to us?
We aim to reach emergency call-outs the same day across North Wales, prioritising sites that are insecure or unable to trade. Because our engineers are locally based — not dispatched from over the border — we cut the travel time that leaves your premises exposed. We will give you a realistic ETA when you call.
What does an emergency call-out cost?
We will be upfront about the call-out charge when you phone, and give you a clear price for any repair before we carry it out. There are no hidden fees and no work is done without your go-ahead, so you stay in control of the cost even in the middle of an emergency.
What if the part you need is not on the van?
Our first job is always to make the door safe and secure your premises, even when the full repair needs a part we do not carry. We will leave you locked up and trading wherever possible, then return quickly once the component arrives. You are never left open and exposed overnight.
Do you repair all makes of door and shutter?
We do. Our engineers work on automatic doors, roller shutters, fire shutters, gates and barriers from every major manufacturer, including Record and Gilgen. Even if your original installer has gone or the system is years old, we can usually fault-find, make-safe and source parts to get it running again.
Related
You might also need
Emergency repairs
24/7 call-out when you need us most
Doors down? Shutter stuck? We are on call to get your site secure and operational.
Call 0800 046 9804Second opinion?
Had a repair quote elsewhere?
Send it over for a free second opinion. Under contract elsewhere? That usually covers only servicing — you can still choose who does the repair.
How it worksOur coverage
Proudly Covering North Wales, Mid Wales & the North West
From coast to countryside, our engineers are based locally and ready to respond quickly when you need us.
- North Wales
- Mid Wales
- North West
- Anglesey
- Gwynedd
- Conwy
