Had a Repair Quote? Get a Free Second Opinion

Yes. Reviewing your quote and giving you our honest view costs nothing and comes with no obligation whatsoever. If you’d like us to carry out the work we’ll give you a clear, itemised price — but you’re completely free to stay with your current supplier. There’s no catch and no hard sell.

Usually, yes. Most maintenance and PPM contracts only cover the planned servicing, not repairs or emergency call-outs, so you’re typically free to choose who fixes a breakdown. It’s worth checking your own terms, but a maintenance agreement rarely obliges you to use that provider for repairs — so you can get a free second opinion from us and, if you’re happy, have us carry out the work.

No. Even our maintenance-contract customers are tied only to the annual servicing, never to call-outs or repairs. You’re always free to get quotes elsewhere, ask for a second opinion, or choose another contractor for any individual job. We’d rather earn your repeat business than lock you into it.

Just the quote you’ve been given, a short description of the fault, and a few photos of the door, shutter or gate if you can take them safely. That’s usually enough for our engineers to sense-check the diagnosis and the price. If we need a closer look, we’ll arrange a quick, no-obligation site visit.

No — the opposite. Sometimes we confirm the original quote is fair, and we’ll say so plainly. Our value is an honest, in-house engineer’s opinion, not a sales pitch, which is exactly why customers trust us and leave 5.0★ reviews. If a repair genuinely needs doing, we’ll tell you straight.

Very likely. We give second opinions on automatic doors, roller and security shutters, fire shutters, gates and barriers of every major brand, including Record and Gilgen. Whether it’s a repair-versus-replace decision or a price that simply feels high, our North Wales engineers can review it and tell you where you stand.