Service contracts
Commercial Door & Shutter Service Contracts
One point of contact, planned servicing that prevents breakdowns, and no lock-in on your repairs.
24/7 Emergency Support
Always there when you need us.
20+ 5 Star Reviews
Trusted by businesses across the region.
Experienced Engineers
Skilled, experienced, directly employed.
Compliant & Safe
All work meets current safety standards.
Regional Coverage
North Wales, Mid Wales & North West.
A service contract from NW Automatic Doors keeps your automatic doors, shutters and gates serviced on a planned schedule across North Wales — single site or a whole estate. You get one point of contact, clear records for your safety file, priority response, and, unlike many providers, no obligation to use us for call-outs or repairs.
What a service contract gives you
- A planned servicing schedule set around each door’s workload
- One point of contact for every site and asset
- Priority response if something fails between visits
- Clear written service records for your compliance file
- Early warning on parts that are wearing out
- No lock-in — you’re never tied to us for repairs or call-outs
Built for single sites and multi-site estates
Whether you run one shop or a portfolio of buildings, we set the servicing frequency to match how hard each door works and keep the paperwork straight across every location. Facilities and estates teams get one number to call and one consistent standard, instead of chasing a different local contractor at each site.
How a contract starts
- We survey your doors, shutters and gates and note their condition
- We recommend a servicing frequency for each asset
- You get a clear contract — servicing only, no call-out lock-in
- We schedule the visits and keep your records up to date
Answers
Frequently asked questions
What does a door service contract include?
It covers planned, scheduled servicing of your automatic doors, shutters and gates — safety checks, adjustment, lubrication, wear checks and clear written records — at a frequency set around how busy each door is. Repairs and call-outs are separate, so you’re never tied in for them.
Are we tied in for repairs under a service contract?
No. Our service contracts cover the planned servicing only — you’re free to choose who carries out any repair, and to get a second opinion at any time. Most maintenance contracts, with any provider, work this way: they cover servicing, not breakdowns.
Can you cover several sites on one contract?
Yes. We look after single-site and multi-site estates across North Wales on one agreement, with one point of contact, a shared schedule and consistent records for every location — ideal for facilities and estates teams managing a portfolio.
How often will you service our doors?
It depends on how hard the door works. Busy entrances like supermarkets or hospitals often need servicing more than once a year to stay safe and reliable; quieter doors need less. We recommend the right frequency for each asset when we survey your site.
Related
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Emergency repairs
24/7 call-out when you need us most
Doors down? Shutter stuck? We are on call to get your site secure and operational.
Call 0800 046 9804Second opinion?
Had a repair quote elsewhere?
Send it over for a free second opinion. Under contract elsewhere? That usually covers only servicing — you can still choose who does the repair.
How it worksOur coverage
Proudly Covering North Wales, Mid Wales & the North West
From coast to countryside, our engineers are based locally and ready to respond quickly when you need us.
- North Wales
- Mid Wales
- North West
- Anglesey
- Gwynedd
- Conwy